11
Department of Veterans Affairs Acquisition Academy
In response to identified skills gaps, VAAA launched the Senior Acquisition Leadership Training program to develop critical leadership competencies among VA’s senior contracting workforce. Its goal is to build leaders with the knowledge, skills and attitudes to transition from technical expert to strategic leader.

Company size: 360,000 Location: U.S.

12
Tata Consultancy Services
Inaugurated by CXOs, TCS’ Global Learning Week 2018 (designed to foster a spirit of learning and sharing) created a unique platform with games, quizzes, webinars and virtual conferences, allowing more than 25,000 employees to interact with more than 40 global leaders and become aware of all the learning avenues available.

Company size: 395,000 Location: India

13
Blue Cross and Blue Shield of North Carolina
In 2018, Blue Cross and Blue Shield of North Carolina worked with its claims area to improve claims payment processes and reduce errors and process flows that resulted in $9 million of savings in late payment interest.

Company size: 4,700 Location: U.S.

14
MTM Inc.
MTM Training implemented a four-month training series titled Set it Best! aimed at reducing costs by 6 percent in 2018. The program saved a total of $3 million, reducing costs more than 6 percent, and achieved a Kirkpatrick Level 4 result of 13 percent increase in net revenue.

Company size: 2,600 Location: U.S.

15
Hewlett Packard Enterprise
HPE’s L&D led the digital transformation of learning democratization. Business impact evaluations reflect a 5x improvement in learner engagement. HPE’s annual employee voice of workforce survey positioned HPE 14 points above industry in terms of employee satisfaction with access to learning and development experiences.

Company size: 60,000 Location: U.S.

16
CareSource
CareSource University’s Functional Facilitator program teaches facilitation skills to departmental subject matter experts throughout CareSource. Participants completing the program can support effective technical training within their department, which has resulted in a 93 percent reduction in scheduling and deliver time.

Company size: 4,200 Location: U.S.

17
G4S Secure Solutions (USA) Inc.
G4S is committed to the internal development of talented individuals. To support this effort, the G4S NA role leader program was implemented in 2017. To date, 42 employees have participated in the program with an impressive 98 percent retention rate and six promotions to senior leadership roles.

Company size: 59,000 Location: U.S.

18
Mountain America Credit Union
At 90 days post-training, newly trained FSRs are opening accounts with an average of 4.0 products and services, as compared to longer-term employees who are achieving 4.3 products and services per new account. Their job performance contributes to MACU being 5 percent above its year-to-date goal.

Company size: 2,300 Location: U.S.

19
FIS
LEAD, FIS’ global leadership experience, develops leaders to enable growth. Business-nominated participants take part in self-directed and peer learning, along with a three-day boot camp including a simulation and business challenge presentation. Mobility for participants is 7 percent higher than nonparticipants.

Company size: 53,000 Location: U.S.

20
CVS Health
Keeping Learning Alive activities are short (five-10 minute) informal trainings and provide ongoing refreshers to colleagues in a fun way that helps them retain what they’ve learned. To date, CVS Health has delivered 245 KLA activities, with more than 121,000 completions.

Company size: 240,000 Location: U.S.

21
Sidley Austin
In 2018, Sidley Austin revamped its approach to meeting a significant professional qualification requirement for trainee solicitors in England and Wales. The new format reduced business disruption, increased relevance by tailoring the learning content to the firm’s needs and eliminated 120 days of lost productivity.

Company size: 4,000 Location: U.S.

22
Janssen
Janssen consolidated six learning platforms to develop a unified learning road map. The mobile, open API enabled tool provides learning experiences to more than 6,000 commercial employees. Savings are forecasted to be $705,000 in annual costs and avoidance, achieving $2 million in total value realization by 2020.

Company size: 9,000 Location: U.S.

23
Siemens
Siemens enabled employees to adopt a mindset for digitalization through training and development starting with their top leaders and including all employees utilizing a variety of programs and experiences.

Company size: 372,000 Location: Germany

24
ManTech International Corp.
In 2017 ManTech set out to become the employer of choice in its sector. It achieved significant gains through aggressive hiring, a new cyber-certification and degree program with Purdue Global that advances employees’ capabilities and careers, and investments in systems to enhance productivity.

Company size: 7,800 Location: U.S.

25
OptumRx
OptumRx implemented Learning Relations and Oversight, an evaluation program designed to align and calibrate training delivery between trainers supporting six lines of business at 26 locations. In the first year, system access delays were reduced by 67 percent and learner time to proficiency was improved by 50 percent.

Company size: 19,900 Location: U.S.

26
FDIC Corporate University
The Contract Oversight Manager curriculum expanded from one to four instructor-led courses. The FDIC converted the training to a blended web-based/virtual solution. The first replacement course reduced training time from 16 to 6.5 hours. This allows more oversight managers to be trained faster.

Company size: 6,100 Location: U.S.

27
AAA/Automobile Club of Southern California
In 2018, AAA’s team of 145 L&D professionals served more than 15,000 learners across the U.S. and delivered an average of 62 hours of formal learning per employee. This was done through support and guidance from AAA University’s advisory board — made up of executives from around the organization.

Company size: 14,600 Location: U.S.

28
Bankers Life
Bankers Life noticed that Medicare supplement customers lack coverage for assisted care at home, in hospitals and in nursing homes. Through an intensive training program, it created a short-term care task force that increased short-term care sales by 106 percent while serving its customers’ best interests.

Company size: 1,300 Location: U.S.

29
Emory University
Emory University implemented a new leader orientation program in 2018 for newly promoted (or externally hired) people managers. Incorporating seven online modules, two classroom training days and an online job aide, it is the first noncompliance training required of all new leaders in the university’s history.

Company size: 33,000 Location: U.S.

30
Paycor Inc.
In 2018, Paycor’s associate attrition for the Client Service Organization decreased by 9.2 percent year over year. Also, terminations of client service associates with less than one year of tenure saw a 70.26 percent decrease from 2017 to 2018.

Company size: 1,600 Location: U.S.

11
Department of Veterans Affairs Acquisition Academy
In response to identified skills gaps, VAAA launched the Senior Acquisition Leadership Training program to develop critical leadership competencies among VA’s senior contracting workforce. Its goal is to build leaders with the knowledge, skills and attitudes to transition from technical expert to strategic leader.

Company size: 360,000 Location: U.S.

12
Tata Consultancy Services
Inaugurated by CXOs, TCS’ Global Learning Week 2018 (designed to foster a spirit of learning and sharing) created a unique platform with games, quizzes, webinars and virtual conferences, allowing more than 25,000 employees to interact with more than 40 global leaders and become aware of all the learning avenues available.

Company size: 395,000 Location: India

13
Blue Cross and Blue Shield of North Carolina
In 2018, Blue Cross and Blue Shield of North Carolina worked with its claims area to improve claims payment processes and reduce errors and process flows that resulted in $9 million of savings in late payment interest.

Company size: 4,700 Location: U.S.

14
MTM Inc.
MTM Training implemented a four-month training series titled Set it Best! aimed at reducing costs by 6 percent in 2018. The program saved a total of $3 million, reducing costs more than 6 percent, and achieved a Kirkpatrick Level 4 result of 13 percent increase in net revenue.

Company size: 2,600 Location: U.S.

15
Hewlett Packard Enterprise
HPE’s L&D led the digital transformation of learning democratization. Business impact evaluations reflect a 5x improvement in learner engagement. HPE’s annual employee voice of workforce survey positioned HPE 14 points above industry in terms of employee satisfaction with access to learning and development experiences.

Company size: 60,000 Location: U.S.

16
CareSource
CareSource University’s Functional Facilitator program teaches facilitation skills to departmental subject matter experts throughout CareSource. Participants completing the program can support effective technical training within their department, which has resulted in a 93 percent reduction in scheduling and deliver time.

Company size: 4,200 Location: U.S.

17
G4S Secure Solutions (USA) Inc.
G4S is committed to the internal development of talented individuals. To support this effort, the G4S NA role leader program was implemented in 2017. To date, 42 employees have participated in the program with an impressive 98 percent retention rate and six promotions to senior leadership roles.

Company size: 59,000 Location: U.S.

18
Mountain America Credit Union
At 90 days post-training, newly trained FSRs are opening accounts with an average of 4.0 products and services, as compared to longer-term employees who are achieving 4.3 products and services per new account. Their job performance contributes to MACU being 5 percent above its year-to-date goal.

Company size: 2,300 Location: U.S.

19
FIS
LEAD, FIS’ global leadership experience, develops leaders to enable growth. Business-nominated participants take part in self-directed and peer learning, along with a three-day boot camp including a simulation and business challenge presentation. Mobility for participants is 7 percent higher than nonparticipants.

Company size: 53,000 Location: U.S.

20
CVS Health
Keeping Learning Alive activities are short (five-10 minute) informal trainings and provide ongoing refreshers to colleagues in a fun way that helps them retain what they’ve learned. To date, CVS Health has delivered 245 KLA activities, with more than 121,000 completions.

Company size: 240,000 Location: U.S.

21
Sidley Austin
In 2018, Sidley Austin revamped its approach to meeting a significant professional qualification requirement for trainee solicitors in England and Wales. The new format reduced business disruption, increased relevance by tailoring the learning content to the firm’s needs and eliminated 120 days of lost productivity.

Company size: 4,000 Location: U.S.

22
Janssen
Janssen consolidated six learning platforms to develop a unified learning road map. The mobile, open API enabled tool provides learning experiences to more than 6,000 commercial employees. Savings are forecasted to be $705,000 in annual costs and avoidance, achieving $2 million in total value realization by 2020.

Company size: 9,000 Location: U.S.

23
Siemens
Siemens enabled employees to adopt a mindset for digitalization through training and development starting with their top leaders and including all employees utilizing a variety of programs and experiences.

Company size: 372,000 Location: Germany

24
ManTech International Corp.
In 2017 ManTech set out to become the employer of choice in its sector. It achieved significant gains through aggressive hiring, a new cyber-certification and degree program with Purdue Global that advances employees’ capabilities and careers, and investments in systems to enhance productivity.

Company size: 7,800 Location: U.S.

25
OptumRx
OptumRx implemented Learning Relations and Oversight, an evaluation program designed to align and calibrate training delivery between trainers supporting six lines of business at 26 locations. In the first year, system access delays were reduced by 67 percent and learner time to proficiency was improved by 50 percent.

Company size: 19,900 Location: U.S.

26
FDIC Corporate University
The Contract Oversight Manager curriculum expanded from one to four instructor-led courses. The FDIC converted the training to a blended web-based/virtual solution. The first replacement course reduced training time from 16 to 6.5 hours. This allows more oversight managers to be trained faster.

Company size: 6,100 Location: U.S.

27
AAA/Automobile Club of Southern California
In 2018, AAA’s team of 145 L&D professionals served more than 15,000 learners across the U.S. and delivered an average of 62 hours of formal learning per employee. This was done through support and guidance from AAA University’s advisory board — made up of executives from around the organization.

Company size: 14,600 Location: U.S.

28
Bankers Life
Bankers Life noticed that Medicare supplement customers lack coverage for assisted care at home, in hospitals and in nursing homes. Through an intensive training program, it created a short-term care task force that increased short-term care sales by 106 percent while serving its customers’ best interests.

Company size: 1,300 Location: U.S.

29
Emory University
Emory University implemented a new leader orientation program in 2018 for newly promoted (or externally hired) people managers. Incorporating seven online modules, two classroom training days and an online job aide, it is the first noncompliance training required of all new leaders in the university’s history.

Company size: 33,000 Location: U.S.

30
Paycor Inc.
In 2018, Paycor’s associate attrition for the Client Service Organization decreased by 9.2 percent year over year. Also, terminations of client service associates with less than one year of tenure saw a 70.26 percent decrease from 2017 to 2018.

Company size: 1,600 Location: U.S.

2019 Learning Elite Editor's Choice Awards
2019 Learning Elite Winner's Circle
31
ICICI Lombard General Insurance Co. Ltd.
ICICI Lombard launched the Saksham program for external agents, which led to agent base growing by 53 percent. Agent activation was up by 12.5 percent and licensing (a regulatory requirement for agent operations) went up by 21 percent in the north of India and 61 percent in the west.

Company size: 8,300 Location: India

32
Enterprise Holdings
A new customer service training curriculum resulted in overall service quality score increasing one point from 2017 to 2018. This new program highlights excellence as central to every stage of customer service and is designed to meet the needs of Enterprise’s global customer base.

Company size: 100,000 Location: U.S.

33
Buckman
In 2018, Buckman revamped a sales program, saving $41,142 globally per year. Buckman’s sales team is dedicated to learning but also to maximizing their time in the field. The revamp resulted in two fewer days of classroom time without compromising the intent of the program.

Company size: 1,800 Location: U.S.

34
Erie Insurance Group
In 2018, Erie’s L&D group implemented a 27-week underwriter training program. The program included commercial and personal lines disciplines, insurance industry and proprietary curricula, and a learner-centric delivery model. Featuring group and individual mentoring, a total of 103 SMEs and facilitators provided direct support.

Company size: 5,500 Location: U.S.

35
DaVita Inc.
DaVita created multiple exam preparation options for teammates preparing for dialysis technician certification. Tools include a review class, self-study workbook, online study guide and more. In 2018, DaVita assisted more than 13,000 teammates earning or renewing their certification.

Company size: 59,800 Location: U.S.

36
Rosendin Electric
Rosendin’s Foreman’s Development Program helps bridge the gap between electrical skills taught through the apprenticeship program and the business skills needed to successfully lead a project. As a result, 98.7 percent of field leadership openings are filled internally.

Company size: 5,900 Location: U.S.

37
EDP Energias de Portugal SA
EDP is supporting the EDPX Project by shaping and training all employees to become digital masters. This is a digital acceleration program working across three streams — customers, assets and operations, and enterprise — with the purpose of developing a common vision within the EDP Group.

Company size: 11,700 Location: Portugal

38
BKD
Recently, BKD’s L&D team incorporated virtual pre-learning into instructor-led sessions, thereby eliminating the need for an additional day of live training and saving approximately $40,000 in hotel, meeting room, instructor, travel and entertainment costs.

Company size: 2,800 Location: U.S.

39
Coca Cola Hellenic Bottling Co.
The Coca Cola Hellenic Bottling Co. created a global onboarding experience for all those new in their roles, which improved employee experience, reduced time to competence and full performance, and improved retention rates in the first six months.

Company size: 29,300 Location: Switzerland

40
New York Life Insurance Co.
In 2018, New York Life completed the rollout of its new digital learning platform, the New York Life Learning Exchange, as its primary channel for learning delivery. Since launch, learners have completed more than 65,000 content objects organized into more than 180 pathways topics.

Company size: 11,400 Location: U.S.

41
Center for Development of Security Excellence, Defense Security Service, Department of Defense
On Sept. 19, 2018, the CDSE hosted the DoD Virtual Security Conference for Industry to provide its Defense Industrial Base partners relevant information to bolster partnerships and foster cooperation.

Company size: N/A Location: U.S.

42
Department of Veterans Affairs, Office of Information and Technology, Talent Management Office
In 2018, the Talent Management Office expanded the program by designing the Future Supervisor Academy program for senior managers and executives to deliver locally for approximately 150 high-potential employees per year.

Company size: 8,000 Location: U.S.

43
TTEC
TTEC created a leadership program to develop essential competencies, driven by a social and gamified learning environment, allowing employees to collaborate, compete and rate content. eNPS jumped 70 points, with rational engagement, emotional engagement and intent-to-stay all rising between 24-32 points.

Company size: 49,700 Location: U.S.

44
Lhuillier Inc.
PJ Lhuillier requires supervisors and officers to pass an exam to be promoted to these roles. By implementing a holistic approach that includes an interview and supervisor assessment in addition to an exam, the L&D team hoped to ensure candidates had all the skills necessary to succeed in their new roles.

Company size: 7,600 Location: Philippines

45
Law & Policy Group, Intel Corp.
In 2018, the Legal Practice Excellence group delivered 92 educational programs with 3,561 attendees delivering 242 hours of customized CLE credit for its attorneys, as well as provided 35 curated toolkits and introduced a social collaboration platform that connected a worldwide team of more than 500 individuals.

Company size: 600 Location: U.S.

46
Sysco
In 2018, Sysco deployed MA Accelerator 2.0, impacting the entire United States Broadline sales force. More than 7,000 marketing associates and front-line leaders attended these L&D events on top of Sysco’s regular programs.

Company size: 67,000 Location: U.S.

47
Nemours Children’s Health System
In 2018, Nemours Physician Leadership Development Program contributed to a 4.7 percent improvement in physician engagement. A strong majority of participants agreed or strongly agreed that the topics covered were relevant to their work and that they would recommend the program to a colleague.

Company size: 7,800 Location: U.S.

48
Tennessee Valley Authority
In 2018, the L&D function delivered more than 50 continuous improvements to existing programs driving outcomes of reduced cost, improved learning and behavior change, and improved participant experience.

Company size: 11,000 Location: U.S.

49
Siemens Healthineers
In 2018, Siemens Healthineers put their customers in control with PEPconnect/PEPconnections, providing a vendor-agnostic solution with the ability to upload content and a focus on leveraging third-party partnerships to satisfy all needs, in collaboration with future innovation to remain an industry leader in education.

Company size: 45,000 Location: Germany

50
Caterpillar Financial
In 2018, Caterpillar Financial globally piloted its leadership experience program, a comprehensive program with the following defined pathways to continually develop leaders: Emerge, Immerse and Accelerate. It also continued to improve its global approach to job-role-based learning curricula, using microlearning in local languages.

Company size: 2,200 Location: U.S.

51
Love’s Travel Stops
In 2018, Love’s learning and development team deployed a completely new SuccessFactors LMS, overhauled training, invested in AR and initiated certified trainers in training stores of excellence while creating mobile video training labs for the field to use.

Company size: 22,000 Location: U.S.

52
Data#3
Data#3 has grown its full suite of learning offerings this year and further aligned programs to prepare its people and business for the digital age. Data#3 has seen a 45 percent increase in engagement with learning and development programs across all levels of the organization.

Company size: 1,100 Location: Australia

53
SAC Wireless
In 2018, SAC revamped its construction onboarding program, saving $500,000 in costs and improving quality of training, employee engagement and new hire speed to competency.

Company size: 2,300 Location: U.S.

54
Smith
In November 2017, Smith launched its first e-learning platform with 43 courses. Continuing to expand, they now offer 250 serving global employees. Online introductory courses are now required for all in-person trainings, resulting in a 40 percent cost reduction while increasing the quality and outcome of trainings.

Company size: 450 Location: U.S.

55
Bayada Home Health Care
In 2017 Bayada integrated workforce planning sessions and role-based leadership programs to increase the promotability of high-potential managers to director-level positions. The intentional development of promotable workforce has led to an 8 percent increase of internal promotions over external hires into the director role.

Company size: 18,000 Location: U.S.

56
Tarrant Regional Water District
Over the past year, TRWD introduced learning technology to its employees in the form of the BizLibrary LMS. Where all previous training was tracked manually or outsourced, the launch of learning technology saved TRWD almost $130,000 last fiscal year.

Company size: 350 Location: U.S.

57
North Highland
North Highland’s transformation of talent development generated impressive results. More than 95 percent of the workforce participated in a learning versus less than 65 percent and consumption hours doubled, generating a 250 percent increase in learning efficiency and a 65 percent improvement in career development scores.

Company size: 1,100 Location: U.S.

31
ICICI Lombard General Insurance Co. Ltd.
ICICI Lombard launched the Saksham program for external agents, which led to agent base growing by 53 percent. Agent activation was up by 12.5 percent and licensing (a regulatory requirement for agent operations) went up by 21 percent in the north of India and 61 percent in the west.

Company size: 8,300 Location: India

32
Enterprise Holdings
A new customer service training curriculum resulted in overall service quality score increasing one point from 2017 to 2018. This new program highlights excellence as central to every stage of customer service and is designed to meet the needs of Enterprise’s global customer base.

Company size: 100,000 Location: U.S.

33
Buckman
In 2018, Buckman revamped a sales program, saving $41,142 globally per year. Buckman’s sales team is dedicated to learning but also to maximizing their time in the field. The revamp resulted in two fewer days of classroom time without compromising the intent of the program.

Company size: 1,800 Location: U.S.

34
Erie Insurance Group
In 2018, Erie’s L&D group implemented a 27-week underwriter training program. The program included commercial and personal lines disciplines, insurance industry and proprietary curricula, and a learner-centric delivery model. Featuring group and individual mentoring, a total of 103 SMEs and facilitators provided direct support.

Company size: 5,500 Location: U.S.

35
DaVita Inc.
DaVita created multiple exam preparation options for teammates preparing for dialysis technician certification. Tools include a review class, self-study workbook, online study guide and more. In 2018, DaVita assisted more than 13,000 teammates earning or renewing their certification.

Company size: 59,800 Location: U.S.

36
Rosendin Electric
Rosendin’s Foreman’s Development Program helps bridge the gap between electrical skills taught through the apprenticeship program and the business skills needed to successfully lead a project. As a result, 98.7 percent of field leadership openings are filled internally.

Company size: 5,900 Location: U.S.

37
EDP Energias de Portugal SA
EDP is supporting the EDPX Project by shaping and training all employees to become digital masters. This is a digital acceleration program working across three streams — customers, assets and operations, and enterprise — with the purpose of developing a common vision within the EDP Group.

Company size: 11,700 Location: Portugal

38
BKD
Recently, BKD’s L&D team incorporated virtual pre-learning into instructor-led sessions, thereby eliminating the need for an additional day of live training and saving approximately $40,000 in hotel, meeting room, instructor, travel and entertainment costs.

Company size: 2,800 Location: U.S.

39
Coca Cola Hellenic Bottling Co.
The Coca Cola Hellenic Bottling Co. created a global onboarding experience for all those new in their roles, which improved employee experience, reduced time to competence and full performance, and improved retention rates in the first six months.

Company size: 29,300 Location: Switzerland

40
New York Life Insurance Co.
In 2018, New York Life completed the rollout of its new digital learning platform, the New York Life Learning Exchange, as its primary channel for learning delivery. Since launch, learners have completed more than 65,000 content objects organized into more than 180 pathways topics.

Company size: 11,400 Location: U.S.

41
Center for Development of Security Excellence, Defense Security Service, Department of Defense
On Sept. 19, 2018, the CDSE hosted the DoD Virtual Security Conference for Industry to provide its Defense Industrial Base partners relevant information to bolster partnerships and foster cooperation.

Company size: N/A Location: U.S.

42
Department of Veterans Affairs, Office of Information and Technology, Talent Management Office
In 2018, the Talent Management Office expanded the program by designing the Future Supervisor Academy program for senior managers and executives to deliver locally for approximately 150 high-potential employees per year.

Company size: 8,000 Location: U.S.

43
TTEC
TTEC created a leadership program to develop essential competencies, driven by a social and gamified learning environment, allowing employees to collaborate, compete and rate content. eNPS jumped 70 points, with rational engagement, emotional engagement and intent-to-stay all rising between 24-32 points.

Company size: 49,700 Location: U.S.

44
Lhuillier Inc.
PJ Lhuillier requires supervisors and officers to pass an exam to be promoted to these roles. By implementing a holistic approach that includes an interview and supervisor assessment in addition to an exam, the L&D team hoped to ensure candidates had all the skills necessary to succeed in their new roles.

Company size: 7,600 Location: Philippines

45
Law & Policy Group, Intel Corp.
In 2018, the Legal Practice Excellence group delivered 92 educational programs with 3,561 attendees delivering 242 hours of customized CLE credit for its attorneys, as well as provided 35 curated toolkits and introduced a social collaboration platform that connected a worldwide team of more than 500 individuals.

Company size: 600 Location: U.S.

46
Sysco
In 2018, Sysco deployed MA Accelerator 2.0, impacting the entire United States Broadline sales force. More than 7,000 marketing associates and front-line leaders attended these L&D events on top of Sysco’s regular programs.

Company size: 67,000 Location: U.S.

47
Nemours Children’s Health System
In 2018, Nemours Physician Leadership Development Program contributed to a 4.7 percent improvement in physician engagement. A strong majority of participants agreed or strongly agreed that the topics covered were relevant to their work and that they would recommend the program to a colleague.

Company size: 7,800 Location: U.S.

48
Tennessee Valley Authority
In 2018, the L&D function delivered more than 50 continuous improvements to existing programs driving outcomes of reduced cost, improved learning and behavior change, and improved participant experience.

Company size: 11,000 Location: U.S.

49
Siemens Healthineers
In 2018, Siemens Healthineers put their customers in control with PEPconnect/PEPconnections, providing a vendor-agnostic solution with the ability to upload content and a focus on leveraging third-party partnerships to satisfy all needs, in collaboration with future innovation to remain an industry leader in education.

Company size: 45,000 Location: Germany

50
Caterpillar Financial
In 2018, Caterpillar Financial globally piloted its leadership experience program, a comprehensive program with the following defined pathways to continually develop leaders: Emerge, Immerse and Accelerate. It also continued to improve its global approach to job-role-based learning curricula, using microlearning in local languages.

Company size: 2,200 Location: U.S.

51
Love’s Travel Stops
In 2018, Love’s learning and development team deployed a completely new SuccessFactors LMS, overhauled training, invested in AR and initiated certified trainers in training stores of excellence while creating mobile video training labs for the field to use.

Company size: 22,000 Location: U.S.

52
Data#3
Data#3 has grown its full suite of learning offerings this year and further aligned programs to prepare its people and business for the digital age. Data#3 has seen a 45 percent increase in engagement with learning and development programs across all levels of the organization.

Company size: 1,100 Location: Australia

53
SAC Wireless
In 2018, SAC revamped its construction onboarding program, saving $500,000 in costs and improving quality of training, employee engagement and new hire speed to competency.

Company size: 2,300 Location: U.S.

54
Smith
In November 2017, Smith launched its first e-learning platform with 43 courses. Continuing to expand, they now offer 250 serving global employees. Online introductory courses are now required for all in-person trainings, resulting in a 40 percent cost reduction while increasing the quality and outcome of trainings.

Company size: 450 Location: U.S.

55
Bayada Home Health Care
In 2017 Bayada integrated workforce planning sessions and role-based leadership programs to increase the promotability of high-potential managers to director-level positions. The intentional development of promotable workforce has led to an 8 percent increase of internal promotions over external hires into the director role.

Company size: 18,000 Location: U.S.

56
Tarrant Regional Water District
Over the past year, TRWD introduced learning technology to its employees in the form of the BizLibrary LMS. Where all previous training was tracked manually or outsourced, the launch of learning technology saved TRWD almost $130,000 last fiscal year.

Company size: 350 Location: U.S.

57
North Highland
North Highland’s transformation of talent development generated impressive results. More than 95 percent of the workforce participated in a learning versus less than 65 percent and consumption hours doubled, generating a 250 percent increase in learning efficiency and a 65 percent improvement in career development scores.

Company size: 1,100 Location: U.S.